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The Help Desk is Just a Click or Phone Call Away

Information you can trust by a staff that cares about your success.

Don't take our word for it -- ask your fellow MRED customers, from your own office or the others you do business with.  They'll tell you what's been confirmed by Benchmark Portal.  MRED's Help Desk is one of the best in the country, and our Analysts stand ready to assist you. 

We're just a click or phone call away.


Help Desk Hours: M-F 8am-6pm, Saturdays 9am-3pm, &

On Call Emergency hours available Sundays and most holidays 10am-2pm


This Week's Ask MrEd Winner

"I've noticed that when I print a listing from connectMLS now there is only one line in remarks and in agent remarks. Why did you take out the remaining lines? How can I print it including multiple lines of description?"

This was the winning question in the last Ask MrEd column.

get the answer »



Help Desk Tip of the Week:

Each week MRED's Help Desk will post a Hot Tip or Cool Trick!   




How Do I?

Answers to many of these questions can be found in MRED's Training Guides and Videos. Here you will find shortcuts to these answers FAST!
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Technical Troubleshooting

We understand that computer problems can be frustrating and time consuming! Help solving common technical issues other customers have experienced can be found here.

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Forms & Contracts

Looking for a Form or Contract? STATUS CHANGE FORM »
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Need More Help? Give Us a Call.

An MRED Help Desk Analyst will help you get on the right track!


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MRED Help Desk:
630-955-2755 or
8am-6pm M-F & 9am-3pm Sat
On Call Emergency hours Sundays and most Holidays 10am-2pm
OFFICE: 2443 Warrenville Road, Suite 600
Lisle, IL 60532
T: 630-955-0011 F: 630-955-0353